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- Since 1 July 2009 responsible for the application and evaluation process within the framework of the EFQM recognition program as well as for the quality management of the SAQ
- National and international assignments in assessment (i.e. France, Luxemburg), evaluation and training
- Member of various working groups for the promotion of quality management and the Excellence Approach (i.e. SVEB Swiss Federation for Continuing Education, EFQM Partners Council)
- Author HRM Publication «Future-Oriented Quality Management» SPEKTRAmedia (November 2017) as well as various articles
- Training and further education: Dipl. Quality Manager NDS HF and Dipl. Hotelier und Restaurateur Swiss Hotel Cooperation
- 2006 – 2009: Product Manager of the Quality Program of Swiss Tourism
- Total Quality Management teacher at IMSG
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