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Fabien Arévalo graduated with a degree in political science from the University of Geneva, after having studied advertising and operational marketing (senior technician). He currently has nearly 20 years of experience in the field of communication, marketing and sales, with a specialization on CRM and direct customer contact (opposite face-to-face and remote, especially for customer services).
In 2003, he created altamedia company, advice and training for customer relations. In 2006, he obtained the Federal Diploma of Trainer in Business, then in 2010 the CAS in e-business and e-communication of HEC Geneva.